Privacy Policy
Privacy Policy
Who We Are
Welcome to SAI Global. We at IQMS an SAI Global company help companies take a more integrated approach to managing risk. Our world-class solutions and renowned team of experts ensure companies have the information they need to make the decisions required to protect and grow their businesses and their reputation.
We help our customers via a range of innovative solutions including software, auditing and certification services, professional advisory services, training solutions, information services and ecommerce stores.
We take privacy, confidentiality and data protection very seriously. We use the utmost care in handling your sensitive and confidential information. We do this because of our own high ethical standards and the stringent demands of our profession.
About
This Privacy Policy
This Privacy Policy sets out how we treat the personal data that we collect, use and disclose.
Personal data is defined as any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We may update this Privacy Policy from time to time. The most current version will be readily available on our corporate website and at the bottom of every page of our corporate website. Some SAI Global solutions and/or sites may have their own, possibly different, privacy statements. We encourage you to read the privacy statements of each of the SAI Global solutions and/or websites you visit or review.
This Privacy Policy is also available by contacting our data protection officer by email or at the address detailed below.
The Data Protection Officer
SAI Global
680 George Street
Sydney, Australia
DataProtection.Officer@saiglobal.com
+6182066000
Our Global
Privacy Fundamentals
We abide by the privacy laws in the countries in which we do business. This Privacy Policy describes how we abide by a number of global data protection principles, such as the General Data Protection Regulation (GDPR) and the Australian National Privacy Principles (NPPs), related to the collection, use and disclosure, and secure management of personal information.
Collection and Processing of Your Personal Data
Types of
information we may collect from you
The types of information that we
collect from you and hold will vary depending on your dealings with us. This
information is likely to include any or all of the following:
· name, address, email address and phone number;
· job title, department, company and industry sector
you work in
· financial and credit card information;
· technical information, including the Internet
protocol (IP) address used to connect your computer to the Internet, your login
information, browser type and version, time zone setting, browser plug-in types
and versions, operating system and platform; and
· information about your visit to our website(s),
including the full Uniform Resource Locators (URL); clickstream to, through and
from our websites (including date and time); products you viewed or searched
for; page response times, download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks, and mouse-overs), and
methods used to browse away from the page and any phone number used to call our
customer service number(s).
SAI Global does not collect sensitive personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership or data concerning health or sex life.
How we
collect information from you (the source of information)
Generally, we collect information
directly from you, such as:
· when you submit information through our websites;
· by corresponding with us by phone, email or
otherwise;
· in person; or
· in the course of us providing you with a requested
product, service or benefit.
We also receive information about you
from other sources such as:
· your use of any other websites we operate or the
other services we provide;
· our related bodies corporate; and
· third-party service providers we work closely with including, for example, business partners, sub-contractors, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies.
Why we
collect, use and disclose your information
We will only collect, use or disclose
your personal information where we have a legal basis for doing so. Typically,
this will be:
· where you have provided your consent
· where we are legally obliged to do so
· where it is necessary as part of a contract or
transaction between SAI Global and yourself
· where it is in our legitimate interest as a supplier of risk management solutions (for example providing you with customer service, or protecting the security of our systems)
How we
use the personal information we collect
We will use information collected
directly from you in the following ways:
· to carry out our obligations arising from any
contracts entered into between you and us and to provide you with the
information, products and services that you request from us;
· to provide you with information about other goods
and services we offer that are similar to those that you have already purchased
or enquired about;
· to notify you about changes to our services; and
· to ensure that content from our websites is
presented in the most effective manner for you and your computer.
We will use information collected
about you in the following ways:
· to administer our websites and for internal
operation, including troubleshooting, data analysis, testing, research,
statistical and survey purposes;
· to improve our websites to ensure that content is
presented in the most effective manner for you and for your computer;
· to allow you to participate in interactive features
of our service, when you choose to do so;
· as part of our efforts to keep our websites safe
and secure;
· to measure or understand the effectiveness of
advertising we serve to you and others, and to deliver relevant advertising to
you; and
· to make suggestions and recommendations to you and
other users of our websites about goods or services that may interest you or
them.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
How we store and protect your information
We store personal information in a combination of computer storage facilities, paper-based files and other records. In so doing, we have taken numerous steps to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure.
Where we provide personal information
to third parties, we use contractual measures to protect this information.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.
The internet is not a secure method of transmitting information. Accordingly, other than where we use secure socket layer technology (SSL) to ensure information is securely transmitted and processed, we cannot and do not accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information.
Your
Consent
We will ask you for your explicit
consent before capturing and processing your personal data. By providing
consent you are giving us permission to process your personal data specifically
for the purposes identified.
Consent is required for SAI Global to process your personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
You may withdraw your consent at any time by completing the form Data Subject Withdrawal of Consent Form, which is provided with the Consent form.
Disclosure
of Your Personal Data to Third-Parties
We may also disclose your personal
information to third parties who work with us in our business to provide,
promote or improve the products or services you have requested or are
interested in, such as:
· our related bodies corporate;
· our affiliated organisations in the countries set
out below;
· third-party service providers (such as trainers,
auditors, banks, and mortgage rooms);
· national regulators and accreditation bodies;
· marketing consultants, promotion companies and
website hosts
· consultants and professional advisers
· analytics and search engine providers that assist
us in the improvement and optimisation of our websites; or
· credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal
information to third parties:
· in the event that we sell or buy any business or
assets, in which case we may disclose your personal information to the
prospective seller or buyer of such business or assets; or
· if we are under a duty to disclose or share your
personal information in order to comply with any legal obligation.
Depending on your relationship with us or the type of service we provide to you we may disclose some of your personal information, for the purposes described above, to our offices and other organisations located in China, Korea, India, Indonesia, Japan, Malaysia, Singapore, Thailand, The Netherlands, the United Kingdom, other European Union countries, Mexico, Canada and the United States. We may also disclose your personal information to other countries specified by you from time to time in order to provide services to you.
By providing your personal information to us, you consent to our disclosure of your personal information to organisations in those countries (where relevant or necessary) even though it may not receive the same protections that it would in your own country. You may request us not to transfer your personal information to the countries listed above, but if you do so we may not be able to provide the services or products you have requested from us.
Retention
of your Personal Data
SAI Global will process and store personal data for up to 5 years as defined by our awarding bodies.
Your
Rights as a Data Subject
At any point while we are in
possession of or processing your personal data, you, the data subject, have the
following rights:
· Right of access – you have the right to request a
copy of the information that we hold about you.
· Right of rectification – you have a right to
correct data that we hold about you that is inaccurate or incomplete.
· Right to be forgotten – in certain circumstances
you can ask for the data we hold about you to be erased from our records.
· Right to restriction of processing – where certain
conditions apply to have a right to restrict the processing.
· Right of portability – you have the right to have
the data we hold about you transferred to another organisation.
· Right to object – you have the right to object to
certain types of processing such as direct marketing.
· Right to object to automated processing, including
profiling – you also have the right to be subject to the legal effects of
automated processing or profiling.
· Right to judicial review: in the event that SAI Global refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
All of the above requests will shared
with the third party should there be a third party involved in the processing
of your personal data.
Exercising
Rights as a Data Subject
If you elect to exercise any of the rights listed above please complete the Data Subject Access Request Record at https://www.saiglobal.com/en-gb/data_subject_requests/ or contact the Data Protection Officer as detailed below.
Complaints
In the event that you wish to make a
complaint about how your personal data is being processed by SAI Global (or
third parties as described in 3.4 above), or how your complaint has been
handled, you have the right to lodge a complaint directly with SAI Global’s
Data Protection Officer):
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Supervisory authority contact details |
Data Protection Officer (DPO) contact details |
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Contact Name: |
Information Commissioner’s Office |
Peter Macarthur-King |
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Address line 1: |
Wycliffe House |
Level 37 |
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Address line 2: |
Water Lane |
680 George St |
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Address line 3: |
Wilmslow, Cheshire, SK8 5AF |
Sydney, NSW, 2000 |
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Address line 4: |
United Kingdom |
Australia |
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Web: |
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Email: |
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Telephone: |
+44 303 123 1113 |
+61 2 8206 6000 |
Cookies
Our websites use cookies to track
user traffic patterns and to better serve you when you revisit a website. A
cookie is a small data file that a website may write to your hard drive when
you visit it. A cookie file can contain information, such as a user ID which the
website uses to track the pages you have visited. You can refuse all cookies by
turning them off in your browser. However, full functionality for our websites
requires the use of cookies.
Information is also generated
whenever a page is accessed on our website that records information such as the
time, date and specific page. We collect such information for statistical and
maintenance purposes that enables us to continually evaluate our website
performance.
Third-Party
Web Tracking
We use third-party web tracking from Google
and other providers of similar tracking services to help analyse where visitors
go and what they do while visiting our website. These providers use browser
cookies to collect anonymous traffic data. They may also use anonymous
information about your visits to this and other websites in order to improve
their products and services and provide advertisements about goods and services
of interest to you. If you would like more information about this practice and
to know your options for not having this information used by these providers,
see the policies of these providers.
How
to contact us or make a complaint
If you have any questions about this
Privacy Policy, if you wish to update information we hold about you or if you
wish to make a complaint about our collection, use or disclosure of your
personal information under this Privacy Policy, please contact:
The Data Protection Officer
SAI Global
680 George Street
Sydney
Australia
DataProtection.Officer@saiglobal.com
